Terms of sale
Between
The company MoGo Activewear (hereinafter "MoGo Activewear"), a simplified joint-stock company with capital of €34,665 whose registered office is located at 182 Route du Bouchet, 74310 Les Houches, France.
Registered with the Trade and Companies Register of Annecy under No. 830 511 796 (VAT No.: FR93830511796) and whose unique identifier number is FR216500_01CTKI.
And
Any individual or legal entity of legal age, non-trader, having the legal capacity to contract, exclusively domiciled in the countries delivered by the Site (hereinafter "the Customer") making a Product purchase on the Site.
Collectively referred to as the "Parties" and individually as the "Party".
PREAMBLE
These General Terms and Conditions of Sale (hereinafter the "GTC") define the rules applicable in the context of the sale of products marketed on the Site (hereinafter the "Product(s)"), www.hastko.com, (hereinafter the "Site") carried out by MoGo Activewear from the Site.
MoGo Activewear reserves the right to modify the GTC at any time by publishing a new version on the Site. The applicable GTC are those in force on the Site on the date the Customer places the order; it being specified that any order for a Product offered on the Site implies full and unreserved adherence by the Customer to said GTC in force at the time of placing the order.
1. PURPOSE
The purpose of these GTC is to define the conditions under which the Products are sold by MoGo Activewear to the Customer. It therefore governs the various steps in the sales process: from placing the order by the Customer to the delivery of the Product to the Customer.
2. PRODUCTS
The Products offered for sale by MoGo Activewear are those shown on the Site on the day it is viewed by the Customer. Each Product will have a descriptive sheet indicating its price, photograph, available sizes and colors, composition, and specific characteristics. Minor differences between a product and its photograph may exist, in particular depending on the resolution and color definition of the user's screen.
3. PRICES
The prices applied are those communicated on the Site and confirmed to the Customer when validating the order (and VAT applicable to the order in force on the date of validation).
Shipping costs are communicated to the Customer in the order summary before final validation and are inclusive of all taxes. These costs are the responsibility of the Customer and are billed in addition to the sale price of the Products.
The transfer of risk of loss and deterioration of the Products will take place after delivery and receipt of the Products by the Customer.
We reserve the right to change our prices at any time but we commit to applying the rates indicated on the Site at the time of your order.
In case of displaying an incorrect or manifestly derisory price (unreasonably low price), regardless of the reason (computer bug, manual error, technical error, etc.), the order—even if validated by us—will be cancelled, and we will inform you as soon as possible. You will then be able, if you wish and depending on available stock, to reorder at the corrected and exact price.
4. ORDER AND PAYMENT OF PRODUCTS
4.1 PLACING AN ORDER
The Customer finalizes their order by completing the following 5 steps:
- The Customer selects the chosen Products and adds them to their cart after selecting the desired size and color.
- The Customer checks the contents of their cart by clicking on “View my cart” to access the order summary. The Customer can then modify their order (quantity), and click on “Update cart”. If the Customer has a promotional code, it should be entered in the space provided and “Apply promo code” clicked in order to benefit from it.
- The Customer can then select their country of delivery and, if applicable, choose from the available shipping methods offered online according to the country of purchase. Once the order is checked, the Customer confirms their cart to finalize the order by clicking on “Checkout”. The total amount including VAT, distinguishing between the price due for the Products and the shipping costs, is then indicated in the summary.
- The Customer enters the delivery and billing details. Fields marked with an asterisk (*) are mandatory; unless otherwise indicated by the Customer, the billing address will automatically be the same as the delivery address.
- Entering payment details. After choosing their method of payment from the available options, the Customer accesses the secure payment screen of MoGo Activewear’s partner, as specified in article 4.3. If payment is accepted, the Customer is redirected to an order confirmation screen on the Site. In case of payment failure, the Customer has up to 3 attempts to re-enter their payment information. After the third refusal, the Customer is redirected to a screen informing them of the payment refusal and is invited to contact MoGo Activewear’s customer service to find a solution together to finalize the order.
4.2 – ORDER CONFIRMATION
After payment is accepted, the Customer will receive an order confirmation by email summarizing the ordered items, billing and delivery address, and the invoice.
The Customer’s validation of the order and the order confirmation sent by MoGo Activewear constitute the conclusion of a sales contract between the Parties and acceptance of these GTC.
MoGo Activewear reserves the right not to validate the order in case of:
- abnormal or abusive claims,
- abnormal orders in terms of quantity,
- abnormal or abusive exchanges and returns,
- existing dispute(s) with the customer
- or any other suspicion of fraud.
The Site's customer service is available to the Customer for any questions relating to their order (hello@hastko.com ).
4.3 – PAYMENT
The price of the purchased Products is payable in full on the day the order is placed by the Customer, and payment is made online at the time of order validation by the Customer (payment methods offered online depending on the country of purchase).
The Customer may also opt for payment in 3X 4X: if so, the customer accepts the legal terms of Oney available at this link.
The request for authorization to debit the card/account is made when the order is validated on the Site, except in the event of server unavailability. MoGo Activewear reserves the right to make a new authorization request if the first one could not be completed due to server unavailability.
In case of non-payment, incorrect address or any other issue with the Customer's account, MoGo Activewear reserves the right to block the Customer's order until the issue is resolved.
In case of fraudulent use of their credit card on the Site, the Customer is invited to contact HÄSTKO Customer Service.
Transactions made on the Site are secured by the payment system of MoGo Activewear's partner, Crédit Industriel et Commercial (CIC) 6, avenue de Provence – 75009 Paris, Registered at the Paris Trade and Companies Register 542 016 381.
All information exchanged to process payment is encrypted using the SSL (Secure Socket Layer) protocol. This data cannot be detected, intercepted, or used by third parties. At no time do the Customer’s financial data transit through MoGo Activewear’s computer system.
CIC verifies that the connection with the Customer’s browser is secure before sending the payment form to the banking institution performing the financial transaction.
CIC is a technical provider, it does not handle disputes related to orders; these are handled directly by MoGo Activewear as specified above or, if necessary, by the Customer's bank.
4.4 – ORDER ARCHIVING
The order confirmation is recorded in MoGo Activewear’s records, which are themselves kept on a reliable and durable medium. The Customer agrees that the order confirmation is considered as proof of the contractual relations between the Parties.
5. DELIVERY
At Hastko, we do everything we can to ensure you the best delivery times.
Orders are shipped within a maximum of 48 hours. If you require faster dispatch, an express delivery service is available as an option.
During peak holiday periods, our logistics workshop handles a high volume of orders. A delay of 1 to 2 days may occur — thank you in advance for your understanding.
For international shipments, please note that your order may be subject to import duties and taxes once it reaches the destination country. Any such fees remain the responsibility of the customer, and HASTKO cannot be held liable for them.
The carrier makes every effort to meet the estimated delivery times. However, these remain estimates and may be subject to delays caused by events beyond our control.
6. RECEIPT OF ORDER – RIGHT OF WITHDRAWAL – RETURNS/EXCHANGES
The Customer is required to check the conformity of the Products received at the time of delivery, and any anomaly found regarding the delivery (damaged package, missing products, damaged or products not conforming to the order, etc.) must be reported within 15 days following receipt of the order by email to hello@hastko.com
Within thirty (30) days from the receipt of the order, the Customer may request the return of the Product(s). This period may be extended to sixty (60) days during exceptional periods before Christmas (from November 20 to December 20).
Returns are free from mainland France. Outside of this area, the fee varies according to the country of shipment. To check the prices, go to the exchange and returns page, then select the country of origin for the return package. For any product return, the Customer must follow the procedure below:
The Customer must include in their package the withdrawal form, previously completed and printed, attached to the order confirmation email. If the Customer does not wish to use the return service offered by MoGo Activewear, they must return the Product(s) at their own expense. Returns are made at the Customer's risk. The Product must be returned in its original packaging, in its original condition, new, unworn, unwashed, with the hygiene sticker intact, and with any accessories allowing for its resale.
Please send your return to the following address:
Hastko Returns Service
336 route du Nant Jorland
74310 Les Houches, France.
If the Customer does not comply with these conditions, particularly the return conditions, MoGo Activewear will not be able to proceed with the refund or the issuance of a credit for the concerned Products.
7. PERSONAL DATA & COOKIES
7.1 – PERSONAL DATA
MoGo Activewear, whose contact details are listed in Article 1 of the “Legal Notice” section, collects a certain amount of personal data.
This data is necessary to process your order in order to deliver the products to you, and is therefore required for the conclusion and execution of the sales contract that binds us.
Our use of personal data is described in more detail in our privacy policy which you can consult here.
7.2 – COOKIES
Our use of cookies, pixels, and other similar digital tools is described in more detail in our privacy policy, which you can consult here.
8. LIMITATION OF LIABILITY
Placing an order on the Site implies knowledge and acceptance of the procedures in force on the Internet network, particularly concerning technical performance, response times, connection, queries or information transfers, risk of interruption, risk of contamination by viruses circulating on the network, and generally all risks associated with using the Internet.
MoGo Activewear can therefore under no circumstances be held liable for any direct or indirect damage resulting from improper use or incident related to the use of the computer, Internet access, maintenance or malfunction of servers, telephone line, or any other technical connection, with the Client's connection to the Site being under their sole responsibility.
9. FORCE MAJEURE
MoGo Activewear will not be liable for the total or partial non-performance of its obligations under the order placed by the Client, if this non-performance is caused by an event constituting force majeure as defined by law.
In such a case, MoGo Activewear will inform the Client of the occurrence of such an event within 3 (three) working days following its occurrence, by email.
After a period of 1 (one) month, and if the event constituting force majeure persists, the order will be cancelled and, if applicable, will be subject to a refund by MoGo Activewear within a maximum of 30 (thirty) days.
10. ENTIRE AGREEMENT
These Terms and Conditions constitute the entire agreement between the parties and supersede all previous and current agreements concluded between MoGo Activewear and the Client. Any waiver of a provision of the Terms and Conditions will only be effective after written signature by a representative of MoGo Activewear.
If any of the terms of these Terms and Conditions are found to be void, illegal, or unenforceable by court decision, the other provisions of the Terms and Conditions will remain in effect.
11. APPLICABLE LAW, JURISDICTION & MEDIATION
The Terms and Conditions are executed and interpreted in accordance with French law.
In the event of a dispute or claim relating to these Terms and Conditions, the client shall first contact MoGo Activewear to seek an amicable solution and, in the absence of agreement, the dispute shall be submitted to the exclusive jurisdiction of the Courts of ANNECY.
The Client is informed that in the event of a dispute, they may initiate a free consumer mediation process to avoid legal action. In this case, they are invited to visit the online dispute resolution platform set up by the European Commission
Last updated: 19/12/2025